Return & Refund Policy

At Shopsleepdoctor, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy, we are here to help.

1. Return Eligibility

To be eligible for a return, your items must meet these criteria:

• Requests must be made within the designated return period after delivery.
• Items must be unused, unworn, and in their original condition.
• Original packaging must be included.
• Customized or final-sale items are generally ineligible for return.

2. How to Request a Return

To initiate a return, please contact our support team. Include your order number and the reason for your request. Once approved, we will provide you with specific return instructions.

3. Refunds

After we receive and inspect your return, we will notify you of the status. Approved refunds will be processed to your original payment method. Please note that processing times vary depending on your financial institution.

4. Shipping Costs

Shipping fees are non-refundable unless the return is due to an error on our part or a defective item.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us promptly with photos for our review and immediate assistance.